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Erythroslight

<p>Once your order ships you&apos;ll receive an email from us with your tracking information. If tracking hasn&apos;t updated or you haven&apos;t received shipping confirmation within the expected 1-2 business days after the order was placed, please contact us with your order number and we&apos;ll be happy to check its status.</p>

<p>Once your order ships you'll receive an email from us with your tracking information. If tracking hasn't updated or you haven't received shipping confirmation within the expected 1-2 business days after the order was placed, please contact us with your order number and we'll be happy to check its status.</p>

Where is my order? (tracking)

Orders, Shipping & Returns

How to set up your Laser Pro Mask

How to set up your Neck & Chest Mask

Charging your devices for the first time

Before your first session

How to use the remote

How to select the right treatment for you

How much to use

Voice commands for your Laser Pro Mask

Getting Started

When will I receive my order?

Is shipping included?

Return & refund policy

How to start a return

My device won't turn on

My device powers off early or won't stay on

My Neck & Chest remote isn't working (pad won't light up)

My battery won't hold a charge

Remote not connecting

Troubleshooting

Battery care tips to extend lifespan

Charging & Battery

Is it normal to feel warmth or see mild redness after use?

Can I use skincare products before or after treatment?

What should I do if I have a skin reaction?

Eye safety during use

Understanding our FDA clearance

Safety & Skin

What is your warranty policy?

What does the warranty cover?

How do I file a warranty claim?

What happens after I submit a claim?

What is the extended warranty?

Can I purchase an extended warranty after my purchase?

Warranty

Where is my order? (tracking)Updated 2 days ago