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Erythroslight

Orders typically take 1 to 2 business days to process, followed by 2 to 3 business days to arrive within the US.Once your order ships, you&apos;ll receive an email with tracking details so you can follow its progress.If your order is taking longer than expected, contact us and we&apos;ll look into it for you.

Orders typically take 1 to 2 business days to process, followed by 2 to 3 business days to arrive within the US.Once your order ships, you'll receive an email with tracking details so you can follow its progress.If your order is taking longer than expected, contact us and we'll look into it for you.

When will I receive my order?

Orders, Shipping & Returns

How to set up your Laser Pro Mask

How to set up your Neck & Chest Mask

Charging your devices for the first time

Before your first session

How to use the remote

How to select the right treatment for you

How much to use

Voice commands for your Laser Pro Mask

Getting Started

Where is my order? (tracking)

Is shipping included?

Return & refund policy

How to start a return

My device won't turn on

My device powers off early or won't stay on

My Neck & Chest remote isn't working (pad won't light up)

My battery won't hold a charge

Remote not connecting

Troubleshooting

Battery care tips to extend lifespan

Charging & Battery

Is it normal to feel warmth or see mild redness after use?

Can I use skincare products before or after treatment?

What should I do if I have a skin reaction?

Eye safety during use

Understanding our FDA clearance

Safety & Skin

What is your warranty policy?

What does the warranty cover?

How do I file a warranty claim?

What happens after I submit a claim?

What is the extended warranty?

Can I purchase an extended warranty after my purchase?

Warranty

When will I receive my order?Updated 2 days ago