What is your warranty policy?Updated 2 days ago
Warranty is included on all our products beginning the day of purchase.
The Erythros Laser Face Mask and Neck and Chest Mask are covered by our comprehensive 1-year warranty program, from the date of purchase.
What's covered?
- All electronic components and circuitry, including the remote
- Laser, LED arrays, optical components
- Power supply and adapters
- Control systems
- Structural components and housing
Warranty period
Your warranty is valid for 1 year from the date of purchase. We now offer the option to extend your warranty at checkout.
What's not covered?
- Damage from accidents, drops, or misuse
- Water or liquid damage
- Unauthorized modifications or repairs
- Normal wear and tear
- Cosmetic damage that doesn't affect functionality
- Damage from improper voltage or power surges