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What is your warranty policy?Updated 2 days ago

Warranty is included on all our products beginning the day of purchase.

The Erythros Laser Face Mask and Neck and Chest Mask are covered by our comprehensive 1-year warranty program, from the date of purchase.

What's covered?

  • All electronic components and circuitry, including the remote
  • Laser, LED arrays, optical components
  • Power supply and adapters
  • Control systems
  • Structural components and housing

Warranty period

Your warranty is valid for 1 year from the date of purchase. We now offer the option to extend your warranty at checkout.

What's not covered?

  • Damage from accidents, drops, or misuse
  • Water or liquid damage
  • Unauthorized modifications or repairs
  • Normal wear and tear
  • Cosmetic damage that doesn't affect functionality
  • Damage from improper voltage or power surges
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