How to set up your Laser Pro MaskUpdated 2 days ago
Your Laser Pro Mask is ready to use out of the box, but we recommend charging the device fully before the first session (visit the Charging your devices for the first time article for more details).
Your mask will come with the following items:
- 1 Laser Pro Mask (Black or White)
- A USB-C charger
- A remote
- A velvet pouch for storage
- A user manual
- To begin using your mask, power it on by holding the small button on the right hand side of the mask for two seconds. Once the device is powered on, the side lights will turn green and it will also beep, indicating the mask is ready for use.
- Position the mask comfortably over your face, using the velcro straps, before beginning your session.
- You have two options to use the Face Mask. 1. The most common method is the remote. 2. Activating voice control.
- When using the remote, turn it on by pressing the power icon on the remote for two seconds. Once the remote turns on, a white mask will appear and it will state "Ready To Use". The Face Mask and remote must both be on to begin use.
- You may also start a session by saying "Hi mask" and following it with a "voice command" (you can review all acceptable voice commands by visiting Voice commands for your Laser Pro Mask).
- From there, you can select either M1 (for fine lines & wrinkles) or M2 (Acne & inflammation). Once you have selected the treatment, you can use the clock icon on the remote to set the duration of your session. Use the sun icon on the remote to set the intensity.
- To learn more about our recommendations on the different modes, time of use, and intensity, visit the How to select the right treatment for you Help Center article.
- Once your session has ended, the mask will beep and turn off. Be sure to turn off your mask by holding the white button on the right hand side down for about two seconds.
- After each session, gently wipe down your mask with a soft, slightly damp cloth. Then let it dry completely before storing.
- A few things to avoid: don't submerge your device in water, and skip any abrasive cloths or harsh cleaners, as those can damage the light surface over time.
- If you ever need to sanitize your mask, we recommend using 70% isopropyl alcohol on a soft cloth or a standard alcohol wipe on the silicone surfaces, let it sit about 30 seconds, then air dry fully before your next session. Never spray or pour liquid directly onto the device, and skip bleach, acetone, or abrasive cleaners. This is for occasional sanitizing, not everyday use, the damp cloth is all you need day to day.