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Erythroslight

<p>Stop using the device and contact us right away. If you have severe or worsening symptoms, for example blistering, burns, or a change in skin pigmentation, seek medical attention promptly. When you contact us, describe what happened and, if you can, include photos, this helps us respond properly and support you.</p>

What should I do if I have a skin reaction?

Safety & Skin

How to set up your Laser Pro Mask

How to set up your Neck & Chest Mask

Charging your devices for the first time

Before your first session

How to use the remote

How to select the right treatment for you

How much to use

Voice commands for your Laser Pro Mask

Getting Started

Where is my order? (tracking)

When will I receive my order?

Is shipping included?

Return & refund policy

How to start a return

Orders, Shipping & Returns

My device won't turn on

My device powers off early or won't stay on

My Neck & Chest remote isn't working (pad won't light up)

My battery won't hold a charge

Remote not connecting

Troubleshooting

Battery care tips to extend lifespan

Charging & Battery

Is it normal to feel warmth or see mild redness after use?

Can I use skincare products before or after treatment?

Eye safety during use

Understanding our FDA clearance

What is your warranty policy?

What does the warranty cover?

How do I file a warranty claim?

What happens after I submit a claim?

What is the extended warranty?

Can I purchase an extended warranty after my purchase?

Warranty

What should I do if I have a skin reaction?Updated 2 days ago